close (x)

Cancellations & Returns

Order Cancellations:

You can cancel any order placed on our website by contacting us immediately using the form on our contact us page. Upon receipt of your request we will cancel and refund you your money right away, but due to our attempt to dispatch every parcel within 24 working hours, it’s important for you to notify us of any cancellation immediately, as any cancellations received after 24 working hours will not be eligible for postage cost refunds.

Returns & Refunds:

At Natural Nutrients we do our best to bring you the highest quality supplements, efficiently and as affordably as possible, and believe 100% in every product in our range, and although we do our best to please, from time to time things may go wrong and for whatever reason you may wish to return your items.

From the day you receive your order, you have up to 60 days to notify us of any damage, fault, concern or dissatisfaction with your products, and request a return to us in exchange for a replacement product or a full refund.

We can only provide a full refund on any unopened supplements or product, or if in the event a supplement or product has been clearly damaged prior to receipt, is faulty or is out of date at the time of receipt.

All returns must be sent to the address found below, and we’ll endeavour to respond to you within 48 working hours of receiving your items. Please attach a covering note stating why you’re returning your products, and if possible – let us know in advance using the contact us page so we can action any due refunds efficiently and in a timely manner.

Returns Address:

Natural Nutrients UK Ltd

Unit 4A, Drum Industrial Estate

Chester-Le-Street

County Durham

DH2 1AG

Not Sure What’s Right For You?

If you know what you're trying to achieve, but don't quite know how to get there - let us help! Take our quick questionnaire and we'll provide you guidelines and recommendations on diet, exercise, supplements and nutrition that are specifically tailored to you based on information that you provide us.